Online therapy and Expert’s Chat: how they go hand-in-hand
Online discussions created a shift in how digital communications are handled. Today, people are slowly accepting the changes. Why? There are benefits such as safety, convenience, and cost savings that online therapy and meetings provide.
These changes have not spared the professional sector. People are all looking for safer and better ways to communicate with their point person. These include patients, potential prospects, and community members.
In turn, RumbleTalk established the Expert’s Chat. This form of chat allows you to construct a virtual meeting room. This allows professionals to reach out to their clients at the comfort of their home. Now, you and your clients may have a private one-on-one conversation anytime.
You can start a chat with as many users simultaneously as the chat owner. For online consultations, job interviews, and private chats, this is ideal.
Here are five key features that will help you in your online therapy sessions.
Set your status to online, busy, or away
Choose from three different statuses: online, busy, or away. Use these features to notify clients when you are available to speak with them.
Click the gear icon at the bottom of the user list to change your conversation status. After that, set your preferred status. You will also appear offline to others if you set your status to away.
Make free video and audio calls
The three important components of communication are as follows:
- visual communication,
- body language, and
- facial expressions.
So, in addition to sending chat messages, RumbleTalk now allows you to make video and audio calls to your clients without installing anything.
Under the right conditions, video and audio calls can be extremely useful. Communication through a visual medium is much more effective because
(1) it makes meetings more inclusive;
(2) it also makes any conversation more personal.
After all, you can now see their facial expressions. As a result, your engagement rates will soar. This will also assist in building a stronger relationship with your patients.
To initiate calls, click the audio or video icon in the upper right corner of your private chat.
With InText Keywords, you can turn words into links
RumbleTalk InText Keywords is a function that allows you to find and link particular words in your text. Associate any term with any webpage or document using these links.
This is useful if you have a document that you send to all of your clients on a regular basis. So, this can be a registration form, feedback form, etc. Type the keyword to send them to that specific document. Gone are the days that you always need to attach things!
Incorporate YouTube videos into your online consultations
RumbleTalk allows you to embed a YouTube video in your chat room.
You might have a demo or instructional video saved on YouTube as a healthcare professional. Rather than asking your patient to search the video, just copy the YouTube link and paste it into your chat.
You and your clients may now watch YouTube videos immediately in the chat room, without having to open a separate tab.
Collect admission fees without having to fill out any paperwork
You can switch from Expert’s Chat to Paid Chat at any moment. Then, you can send payment requests and get paid immediately within the chat by doing so.
Experts can now charge the attendees for their participation. As the expert, you can now charge for your expertise. Professionals, counselors, and consultants will love it.
Online therapy made simple, affordable, and enjoyable
In some cases, a client’s visit is required. However, online therapy can be just as effective. From minor to major issues, reaching out is made easy with Expert’s Chat.
It can be from your private office or your own personal space. As long as you have an internet connection, you can connect with your patients. This makes it more convenient and personal for everyone.
Interested in a demo call? You can contact us via our support email. Can’t wait to share with you our products!
