Introducing new goods and services with product Q&A
There is a great deal of articles discussing product Q&A or live events separately. Nonetheless, they don’t handle how you can make an event and combine it with a product Q&A.
This aide is for you, the event host. As an event host, you will do all the preparation, directing, and possibly talking on an event. Holding a live event may not be the simplest accomplishment. However, it tends to be with the right platform and tools, you can do it.
First, how are live events and Q&A connected?
Why would there be a need to open an interactive discussion?
Events serve as a get-together of people with similar interests. Assuming one goes to an event, this implies that he is eager to dive deeper into the subject.
Presently, how could an individual find out more about the topic assuming he doesn’t possess the ability to get some information about it? That is the issue.
Along these lines, that is the place where Q&A comes in. Back and forth discussions let your crowd toss in questions that probably won’t have been replied to by the speaker. It can likewise open up new subjects that the speaker may have not talked about.
In a Q&A session, everybody tries out their thought and questions. It’s up to the speaker or mediator whether or not they will respond to it. We will discuss more with regards to that later.
Subsequently, it’s great to have a Q&A session during or later the speaker has shared his agenda.
How can you proceed with an event?
In the digital age, you can make events through web-based platforms. You can have RumbleTalk Group Chat collaborate with any Live Streaming platform.
There are two choices that you can use on your stream.
- Side-by-side video and chat display
This will show the live streaming platform and chat room alongside one another. You can see the example code here.
- Stacked video and chat display
This will show the live streaming platform on top of the chat room. You can see the example code here. By utilizing Dacast and RumbleTalk, you can make an event for your interest.
Here’s a related article on the most proficient method to set up your event: Integrate RumbleTalk Group Chat with Dacast Live Streaming
Hosting a product Q&A
Since your live stream and chat room are prepared, how might you start a Q&A? It’s simple since you, as of now, have a RumbleTalk account. Here are the things that you need to follow:
- Go to your admin panel.
- From that point onward, go to General and Logins.
- Pick Moderated Chat as your chat type.
Admins must approve all messages after selecting Moderated Chat as your chat type. This is what distinguishes it as a Q&A chat that you can use for events, product launches, and so on.
When the moderated chat is enabled, incoming messages are only seen by admins. If a message has not been approved, non-admin users will not see it.
A comparison of the two perspectives
Admin’s point of view
Non-point admin’s of view
You can now use it as a Q&A mode for your event with the help of the moderated chat. Allow the admin to approve the questions that the speaker will answer. As a result, rather than guessing which question will be chosen for the ongoing event, everyone will be able to see what questions will be answered.
Finally, a product Q&A that can help you for new goods and services
Q&A improves conversion by allowing you to respond quickly to questions from your audience when they attend your event. Even if you’ve included everything in the product description, some customers may still have questions before purchasing your product.
Additionally, your event + Q&A session boost site traffic and conversion rates. It also generates ideas for improving your products and receiving comments/suggestions from customers. As a result, it will assist you in improving customer service and experience.
With the help of RumbleTalk, you can easily add Q&A to your website. Start a Q&A session here.
