Create a live webcast chat for audience engagement
These days, companies are allowing employees to work from home. To keep up with this trend, a live webcast chat is one of the best solutions to keep the conversation going.
Along with this, live streaming platforms are also booming. Because of that reason, businesses favor webcasts for their workshops to improve their employees’ skills.
Tools like RumbleTalk enable employees and customers around the world to stay connected. They are also given a chance to learn from the business leaders and those within the organization.
What is a webcast?
A webcast is a live broadcast of a meeting or event. A webcast is different from a webinar or online seminar since a webinar is 100% online, whereas a webcast has a physical event. It’s the live streaming of the physical event.
When you have a chat within a webcast, it provides two-way communication. Usually, businesses hold them to educate employees, customers, or prospective customers, when they have events and give wider coverage to participants who cannot attend the event physically.
Equipment and tools you need for a webcast
The first thing you would need is a location or venue for your event. Next, you would need streaming equipment such as a camera and microphone. Lastly, you would need a chat platform to act as your webcast chat. This is where RumbleTalk can help you. It’s a chat platform that has a moderated chat that you can use throughout the webcast.
How to set up the webcast chat
To get a webcast chat, follow the steps below.
- First, create a RumbleTalk account.
- Then, go to the admin panel and select General & Logins > Chat Type. Choose Moderated chat from the choices (you can change this anytime).
- Finally, share your chat link or embed it on your website.
By sharing the link, you can make sure that everyone sees it and everyone can join. After setting up everything, admins can now pre-approve messages. Therefore, they will be choosing the questions to be answered in the event or workshop.
Take control of the chat room
If a question does not fit the event’s standards, admins can delete it. So, in a way, the admins protect the chat.
If a participant is persistent in sending these kinds of questions, admins can do the following.
- Ignore a user
- Disconnect a user
- Ban a user’s IP address
- Filter words (from a list of banned words)
All of these features can be seen in the admin panel. If you want to see a list of available features, then visit this page.
Collaborate effectively and productively with a webcast chat
If it’s your first time hosting one, a webcast can be stressful. So, it’s best to be prepared. With a webcast chat, you’re sure to have a successful one, especially when you have your admins’ assistance.
Also, participants can take away a copy of the event materials. For example, did you send files or attach slides in the chat? If you did, then you can send it in the chat. Participants can download the files for future use.
Both employees and customers can gain from attending the webcast. If you need more seats in your webcast, You can also upgrade your account to premium or add seats manually.
After the webcast, get feedback from the participants. Use the chat or use the Polls feature and let them vote for user-experience feedback. If you want to talk to the participants in a group chat, change your chat type to Group chat in the admin panel.
Got any questions about the platform? You can get in touch with RumbleTalk on their Facebook and Twitter pages. They’ll get back to you as soon as they can.
If you’re already a RumbleTalk customer, then click Support on the admin panel. You will find the contact form there.
I hope what I shared today will be helpful for your next event. As a business owner or an entrepreneur, a chat is a must for any webcast. Get one today.
